Wednesday, November 6, 2024

CLEANING SICK CUSTOMER ROOMS

 Customer room cleaning upon sick customer check-out

Rooms, when vacated by a sick customer, should 
be thoroughly cleaned as soon as possible and 
ventilated by opening windows. 

• If items cannot be appropriately cleaned,consideration should be given to discarding these items.

• Unused disposable items e.g. toilet rolls,
plastic cups should be discarded.

• Remove window curtains, avoiding unnecessary agitation and send for laundering.

• Remove bed linen and unused linen and send
for laundering. All bedding should be laundered.
The load temperature should be maintained
at 65°C (149°F) for at least ten minutes,
or maintained at 71°C (160°F) for at least
three minutes. 

• Decontaminate all equipment in accordance
with manufacturer’s instructions.

• Thoroughly clean all surfaces with a neutral
detergent. If weather permits, place soft
furnishings in sunlight for several hours, as
ultraviolet light is known to inactivate viruses. 

• Steam cleaning of upholstered furniture
and bed mattresses present in rooms upon
customer check out, is suggested.

• After cleaning, disinfect with 0.1% sodium
hypochlorite (1,000ppm available chlorine).

Rooms recently vacated by customers who have
been sick should be left vacant for as long as
possible, until the cleaning routine above has
been undertaken.


cleaning procedure 
for vomit incidents 

Materials:

− Disposable vinyl or latex gloves
− Disposable apron
−Absorbent paper towels
− Disposable cloth
− Plastic waste bag
− Hypochlorite solution 1,000ppm
− Warm water and detergent.

Procedure:

  1.  Put on disposable gloves and apron.
  2.  Gather the spillage together, using absorbent paper towels, and place in a plastic waste bag.
  3. wash area with warm water and detergent using a disposable cloth.
  4. Disinfect area using hypochlorite solution and allow the solution to remain in contact with the surface for ten minutes if practicable.
  5.  Remove gloves and apron and place in plastic waste bag.
Wash hands thoroughly with soap and running water, ensuring that all surfaces are covered. Hand wipes are not a suitable substitute.There is evidence that when a person vomits,  

the virus particles are aerosolized over an area ofapproximately 8m, therefore the whole of the room in which this occurs should be thoroughly cleaned and all surfaces wiped with a hypochlorite solution.

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